Professional Mattress Cleaning Service in Hanoi

CleanHanoi provides professional on-site mattress cleaning for apartments, houses, townhouses and villas across Hanoi.
Mattresses can collect dust, hair, body oils, household odors and everyday stains over time. Changing bed sheets and vacuuming the surface may not be enough to clean the seams, edges and deeper fabric layers.
Before starting, our team checks the mattress type, thickness, surface material and current condition. The cleaning method, moisture level and equipment are selected according to the mattress structure.
For an initial quotation, send us photos of the full mattress, close-up images of stained areas, the mattress size, your address and preferred cleaning date.
Phone and Zalo: 0355 616 583
When Does Your Mattress Need Professional Cleaning?
Professional mattress cleaning may be useful when:
- Dust and hair remain after normal vacuuming.
- The mattress has food, drink or household stains.
- The surface has a musty or long-term-use odor.
- Children or pets regularly use the bed.
- The mattress has not been deeply cleaned for a long time.
- You are moving into or handing over an apartment.
- A stored mattress needs cleaning before being used again.
- The mattress feels dusty despite regular sheet changes.
Cleaning results depend on the mattress material, stain type, how long the stain has been present and whether other cleaning products have already been used.
Fresh stains are generally easier to treat than old marks that have penetrated the fabric or inner layers.
Mattress Types We Clean
CleanHanoi cleans many common mattress types and sizes, including:
- Spring mattresses
- Foam mattresses
- Memory foam mattresses
- Latex mattresses
- Pillow-top mattresses
- Single mattresses
- Double mattresses
- Queen-size mattresses
- King-size mattresses
- Children’s mattresses
- Guest-room mattresses
Each mattress has a different internal structure and ability to absorb or release moisture. A cleaning method suitable for a spring mattress may not be appropriate for memory foam, latex or a thick pillow-top mattress.
Before cleaning, our team checks the surface fabric, seams, edges, thickness, visible stains and any existing damage. Product labels or manufacturer care instructions are also useful when available.

What Is Included in Our Mattress Cleaning Service?
The exact scope depends on the mattress type and condition. A typical service may include:
- Inspecting the mattress surface and visible condition
- Dry vacuuming accessible areas
- Removing dust and hair from seams and edges
- Checking visible stains
- Pre-treating suitable stained areas
- Cleaning the surface with an appropriate method
- Extracting cleaning solution, dirty water and excess moisture when wet cleaning is used
- Checking the mattress after cleaning
- Providing ventilation and drying instructions
Customers should remove bed sheets, blankets, pillows, mattress protectors and personal items before the team arrives.
Mattress cleaning is different from structural repair. It cannot restore damaged foam, broken springs, deep sagging, torn fabric or permanently discolored areas.
Our Professional Mattress Cleaning Process

CleanHanoi follows a clear process so customers understand the scope and price before the service begins.
1. Send photos and basic information
Please send photos of the full mattress, close-up images of stained areas, the mattress size, your Hanoi address and preferred date.
2. Check the mattress condition
The team reviews the mattress type, thickness, surface fabric, seams, visible stains and damaged areas. The condition is checked again at the property before cleaning.
3. Confirm the scope and quotation
The cleaning method, included work, expected duration, price and possible limitations are explained before starting.
4. Dry vacuuming
Professional vacuuming equipment is used on the top surface, edges, seams and other accessible areas to remove loose dust, hair and small debris.
5. Stain treatment and cleaning
Visible stains are checked and treated with products suitable for the mattress surface. Cleaning pressure, product concentration and moisture are adjusted according to the material.
6. Extraction and final check
When wet cleaning is appropriate, extraction equipment is used to recover cleaning solution, dirty water and excess moisture. The mattress is then inspected before drying instructions are provided.
Equipment and Cleaning Methods

Depending on the mattress, CleanHanoi may use:
- Professional dry vacuum cleaners
- Wet extraction machines
- Mattress and upholstery cleaning heads
- Soft brushes
- Microfiber cloths
- Stain pre-treatment tools
- Cleaning products selected for the surface
We do not use the same cleaning method or amount of moisture for every mattress.
Foam, memory foam, latex and spring mattresses absorb and release moisture differently. The cleaning solution, brushing pressure and number of extraction passes must therefore be adjusted.
When necessary, a small hidden area may be tested before the complete surface is cleaned. Large amounts of water are not poured directly onto the mattress.
Mattress Stains, Odors and Cleaning Limitations
Common mattress problems may include:
- Food and drink stains
- Sweat and body-oil marks
- Dust and soil
- Pet-related marks
- Musty odors
- Everyday household odors
- Old stains
- Marks caused by previous cleaning products
Some stains may penetrate the fabric or change its original color. Strong chemicals previously used by the customer may also affect the cleaning result.
Odors coming from the mattress core, bed frame, floor or a continuously damp room may return unless the source of moisture is addressed.
Professional cleaning can improve the mattress condition, but it cannot repair torn fabric, damaged foam, broken springs, burn marks, permanent discoloration or structural deformation.
Complete removal of every stain and odor cannot be guaranteed.
Drying Time and Aftercare
Drying time depends on:
- Mattress type
- Mattress thickness
- Amount of moisture used
- Indoor temperature
- Air humidity
- Room ventilation
- Hanoi weather conditions
After cleaning:
- Keep windows and doors open where practical.
- Use a fan or air-conditioning dry mode.
- Do not cover the mattress with sheets or blankets while it is damp.
- Do not place plastic over the surface.
- Avoid lying on the mattress before it is fully dry.
- Keep the room ventilated until the surface and inner layers are dry.
A fixed drying time cannot be applied to every mattress. Thick mattresses and humid weather may require more time.

Mattress Cleaning Price in Hanoi
Mattress cleaning prices depend on several factors:
- Mattress size
- Mattress type and thickness
- One or more sides requiring cleaning
- Level of dust and dirt
- Number and type of stains
- Odor treatment requirements
- Mattress position and accessibility
- Apartment or building access
- Property location
- Requested working schedule
Clear photos help the team provide a more accurate initial quotation. Please send one photo of the full mattress and close-up images of stained or damaged areas.
The final service scope and price are confirmed before cleaning begins.
Cleaning Other Upholstered Areas in Your Home
Dust and stains may also collect on living-room sofas, armchairs and other upholstered furniture.
Customers can combine mattress and sofa cleaning during the same appointment when the property conditions and schedule allow. Both services normally require material inspection, dry vacuuming, suitable stain treatment, cleaning and drying guidance.
Customers who also need their living-room furniture cleaned can learn more about our sofa cleaning service in Hanoi.
Complete Cleaning for Apartments and Houses
Mattress cleaning can also be combined with broader home cleaning.
CleanHanoi provides cleaning for bedrooms, living rooms, kitchens, bathrooms and other agreed areas in apartments, townhouses and villas. This may be useful before moving in, after renovation, before receiving guests or when the whole property requires deeper cleaning.
For customers who need a broader service, CleanHanoi also provides a house cleaning service in Hanoi.
The included areas, tasks, schedule and price are confirmed before the appointment.
Frequently Asked Questions
Do you clean mattresses at the customer’s home?
Yes. CleanHanoi brings the required equipment to apartments, houses, townhouses and villas in Hanoi.
What mattress types can you clean?
We clean many common mattress types, including spring, foam, memory foam, latex and pillow-top mattresses. The method is selected after checking the material, thickness and condition.
Can all mattress stains be removed?
Complete stain removal cannot be guaranteed. Results depend on the stain type, age, mattress material and previous chemical treatment.
How long does a mattress take to dry?
Drying time depends on the mattress structure, thickness, indoor humidity and ventilation. The mattress should only be used after it is fully dry.
Do I need to prepare cleaning equipment?
No. CleanHanoi prepares the equipment, tools and cleaning products required for the agreed service.
Can I book mattress cleaning in English?
Yes. You can send mattress photos, size, address and preferred date in English through Zalo.
Contact CleanHanoi
For an initial quotation, please send:
- A photo of the full mattress
- Close-up photos of stained areas
- Mattress size
- Your Hanoi address
- Preferred cleaning date
- CleanHanoi
- Phone and Zalo: 0355 616 583
- Website: https://vesinhcongnghiephanoi.com/



